Concourse Shopping Centre - Facilities & Services

The Concourse boasts a range of facilities including almost 100 retailers, KFC and McDonald's drive-thus and a popular market hall where you can get everything from clothing and make-up to food and drink. 

Need a Break from Shopping? Refreshments

As well as giving shoppers their retail fix the Concourse boasts a range of eating establishments.

At Massarella Coffee Shop relax and enjoy a great tasting coffee, also with a wide selection of sandwiches and cakes.  If you are looking for lunch on the run then why not try SubwayGreggs the Bakers, KFC or McDonalds.

Children's Soft Play Centre

For shoppers visiting with young children, the Concourse has its very own soft play area, where parents can relax and take some time out from shopping to have fun with their little ones.  In the interest of safety we ask that parents supervise their children at all times.


Free parking for over 700 cars is provided.  A four hour maximum stay ensures constant space availability for shoppers.

Bus Station & Taxi Rank

The Concourse Shopping Centre has its own taxi rank and bus station.  For more information on bus routes in the area, visit

Directions & Assistance

Looking for a particular retailer, or need assistance?  The Concourse Services Team are happy to help.  

Toilets Facilities

Toilet facilities are located on both the ground and first floors of the Centre.

Lost or Found Property

For all Lost or Found, contact the Concourse Service Team or call the Management Office on 01695 723785.